Support & guides

Practical help, before and after purchase.

Start with a buying question or find the details needed to discuss an existing setup.

Choosing equipmentI own GLG equipment

Choosing equipment

How to choose a GNSS receiverCompare CHCNAV i89, i93, i85 and ViLi i100 by field task, capture method, corrections and complete setup. Plan a useful GNSS equipment demo.How to choose a handheld LiDAR scannerChoose a handheld LiDAR workflow for point clouds, building documentation and visual review. Compare processing, checks, software and total cost.Pocket2 and Pocket2 Pro buying comparisonCompare Pocket2 and Pocket2 Pro hardware, imagery, storage and software. See when to include CHCNAV RS7 in a same-workflow demonstration.Survey equipment demo checklistPrepare a fair GNSS or handheld scanner demo. Record accuracy checks, total working time, file compatibility and the complete quoted setup.

Pocket2 questions and answers

Plan the workflow

Prepare for a useful demonstration

  • Bring a representative task and site conditions
  • Describe the required files and acceptance checks
  • List current hardware, software and correction services
  • Agree what will be captured, processed and reviewed
  • Record what worked, what did not, and what remains unconfirmed

I own GLG equipment

Include the model, relevant software version, order reference and a short description of the issue. Explain what you expected and what happened. Do not send passwords, payment details or confidential project files.

Request support

Manuals & product documents

Use the document for your exact model and version. Manufacturer links open their existing manual or download pages.

ModelManuals
i89View official manual
i93View official manual
i85View official manual
ViLi i100View official manual
RS7View official manual
ManifoldDownloads & manuals

For Manifold manuals, choose your product and open Documentation Manual. Check the hardware and software version before following setup or update instructions.

Field guides & downloads

Choose the guide for your exact receiver, controller, boat and software version. These are supplied quick guides, not a substitute for project control checks or hands-on training. Ask GLG if your configuration differs.

iBase one-point localization · Rev 2

Local setup example. Verify the project coordinate system and suitability of the localization method before using it.

Download PDF · PDF · 21 pages
Import Carlson feature codes

LandStar field workflow for bringing a Carlson feature-code library into the project.

Download PDF · PDF · 7 pages
NAD83, zones, GEOID18 & NGS OPUS

Coordinate and vertical-reference background for planning a compatible survey workflow.

Download PDF · PDF · 7 pages
iBase base + i73+ rover · Rev 2

Model-specific quick guide for the named RTK base/rover pairing.

Download PDF · PDF · 14 pages
iBase + APACHE 3AS Pro · Rev 2

Model-specific RTK setup guide for the named hydrographic system; confirm applicability to your APACHE variant.

Download PDF · PDF · 13 pages
Ask which guide fits your setup

Compare field and processing software

See where LandStar, CGO, CoPre, CoProcess, CoMeta and MindCloud Studio fit between capture and delivery.

Compare field and processing software